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Dave and buster menu rochester ny8/8/2023 ![]() Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. ![]() ![]() ![]() Must be skilled at calmly responding to dis‐satisfied Guests and calling issues to Manager's attention.Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.Must demonstrate ability to read and communicate in English.Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for D&B.Restaurant, retail, or cashier experience preferred, but not required.Must be friendly and able to smile frequently.Sells merchandise from the Front Desk, if applicable.Completes “To Go” order transactions for Guests and ensures accuracy.Is responsible for the reconciliation of any monies from their banks.Greets and assists Guests efficiently and with a smile while processing transactions.Makes timely and accurate calculations of bill transactions.Delivers silverware as Guests are seated.Manages wait times and communicates information as needed to Guests, Team Members, and Managers.Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.Rotates seating appropriately following guidelines to ensure fairness and balance in the dining areas.Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.Assists other Team Members as needed or as business dictates.Notifies Manager of any Guest that is perceived to be unhappy.Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.Conducts merchandise inventory during and after shift, if applicable.Checks for restocking of necessary supplies.Ensures all menus are stocked and properly cleaned and maintained.Reviews the cleanliness and organization of the Front Desk and Host station.Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, Power cards, gift cards etc.Ensures everything was satisfactory and invites Guests to return. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales, and telephones.Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. I would NOT recommend sponsoring an event here.Dave & Buster's is proud to be recognized by Forbes as one of The Best Employers for WomenĪnd one of The Best Employers for Diversity in 2021. For the rest of this event, it was a very forgettable experience. As I mentioned, I liked our "personal server" in our dining room she was OK. Instead of making my drink, or having one of the bar tenders make my drink, he asked me "who made your last drink?" WHAT DIFFERENCE DOES THAT MAKE? Why should I stand around and wait for the same bartender? Don't they all work for the same place? I finally just stopped tipping, as I don't see why I should pay for poor service. I finally did get the attention of one of them, who appeared to be the bar manager. Even early, when I was the only one waiting, there were two or three of them standing back there and they just didn't seem eager to take my order. (The big bar by the main dining room.) Service was very, very slow, and the bartenders (male and female) just didn't seem to care about you. My other big gripe from this visit was the service at the bar outside in the main restaurant. We told our server, who did the best she could in bringing out some hotter food, but the replacements for those were cold once again. No.I'm not saying luke-warm, they were actually cold inside. Our server was very nice, but couldn't make up for the fact that both our chicken wings and our BBQ'd ribs were served cold. They had us set up in a room right near the front door, with two serving lines (buffet) arranged inside our own room. Our daughter's soccer team used an event room for a group of about 50 of us this weekend.
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